Refund & Cancellation Policy

-Refund policy:

We accept returns within 7 days providing the product has not been damaged or stained or tampered with.

Please notify us by email at info@savanna-creations.com and return the package to us using a registered courier service.

Refunds will be done only through the original mode of payment.

Shipping and handling fees are not refundable.

-Cancellation policy:

Customers can cancel their order/requested services within 1-2 hours; refund will be made back to the payment solution used initially by the customer.

Please allow for up to 45 days for the refund transfer to be completed.