Customer Care

If talking to a real-life human is more your thing, you can reach our Customer Happiness Team via email (below).

How can we help?



What size should I buy?

If you’re not quite sure which size is right for you, refer to our size guides. They’re located above the available sizes for each of our products.

Can I cancel my order?

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.

Shipping, Returns & Exchanges

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

What is the shipping policy?

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

Contact Us

How do I get in touch?

You can message us using the Contact Us page or send us a message directly using the Chat With Us button below. Alternatively you can contact us by emailing us on

Find Us

Where are we stocked?

We are currently stocked online on our website and on Wolf&Badger.

We are in-store in Galeries Lafeyette located in Dubai Mall.

Can I visit the Studio?

Currently the Studio is by apppointment only. To book an appointment with one of our sales staff, please email us on or WhatsApp us on +971 50 251 5948

Get in touch

Have questions about your order, or a general enquiry?